Support for every Vectare school
Help for schools, families and drivers using Vectare to run home-to-school transport: bookings, tickets, live tracking and safeguarding.
What we help with
From booking to drop-off
Our team helps schools and families get the most from Vectare.
Bookings and tickets
Regular and single-trip bookings, smart ticketing and swipe cards.
Live tracking
Real-time bus tracking and travel updates for families.
Safeguarding
Passenger logs, boarding registration and alerts for drivers.
Passenger app
Logging in, tracking and marking a child as not travelling.
Getting help
Three ways to get help
Search the Vectare Help Centre
Step-by-step guides with AI answers, any time of day.
Open the Help CentreContact Vectare from your school site
Use the Contact Us form on your school's Vectare site, in the left-hand menu under Miscellaneous. Urgent issues can go to the Operations Team by phone.
How to contact VectarePopular guides
Start with these Vectare guides
Marking a child as not travelling
Letting the driver know a child won't be on the bus.
Read the guide →Explore further