Support for EduIntelligence

Support for every EduIntelligence school

Help for school and trust leaders using EduIntelligence to bring school data together and ask questions of it in plain English.

10,000+schools use Faria products
155countries
4 millionstudents

What we help with

From connected data to clear answers

Our team helps you connect your data and get useful answers from it.

Connecting your data

MIS and SIS, learning platforms, assessment, attendance, behaviour and documents in one place.

Asking good questions

Getting clear answers to questions asked in plain English.

Insights for leaders

Attendance, behaviour and additional needs provision at a glance.

Across your schools

Comparing and supporting schools across a trust or group.

Getting help

Three ways to get help

Search the EduIntelligence Help Centre

Step-by-step guides with AI answers, any time of day.

Open the Help Centre

Submit a request

Every support, training and service request starts here in the Service Hub, so it reaches the right team first time.

Submit a request

Read the user guides

Six short guides showing how school leaders use EduIntelligence to find answers and actions, from inspection preparation to attendance and additional needs.

EduIntelligence user guides

Popular guides

Start with these EduIntelligence guides

Getting good answers from EI

How to ask questions that get useful answers.

Read the guide →

Question library by role

Questions to ask EI, grouped by role.

Read the guide →

User access and permissions

Who can see what in EI.

Read the guide →

How EI keeps your data secure

Security and privacy in EduIntelligence.

Read the guide →

In their own words

What EduIntelligence schools say

“I love that I can see everything that I need at a glance – it's a game changer. It helps me pinpoint where to focus and how to support staff straight away.”
Joanne GuestHeadteacher, Falmouth School (The Roseland Trust)
“The ability to connect school data in this way has significant benefits. This is for schools that want to move beyond simply collecting data and begin to understand what is driving outcomes”
Nick BloomAssessment Lead, Deira International School, Dubai