Our Global Support Impact

Faria Support operates across 11 time zones, ensuring our global schools get timely help whenever they need it. Here’s a snapshot of our annual impact:

• 100,000+ tickets handled: Efficiently managed across all products with tiered and specialized support.
• 5,000 hours of training delivered: Virtual sessions to empower school staff on workflows, tools, and best practices.
• 98% Customer Satisfaction (CSAT): Consistently high-quality support recognized by our school community.

These metrics reflect our commitment to providing reliable, high-impact support to schools worldwide.