Your academic year is closing.
Here is what matters now.
Curated by the FariaSupport team - practical guides, videos and actions for the moments your school is navigating right now.
Report cards due. Are term comments aligned with your template layout?
Reports season concentrates every configuration decision you made earlier in the year into one high-pressure window. Report layouts that looked fine in setup but break when populated with real data. Getting the setup and your internal guidance right is the difference between a smooth season and a stressful one.
- Documentation Multi-curricula report cards Step-by-step documentation covering layout setup, grade boundaries, rubric descriptors, and report generation across curricula.
- Help Centre ManageBac+ Help Centre Full documentation, how-to articles, and searchable guides. Not sure what services are available to support your reports setup? Review the ManageBac+ service overview (PDF).
- Premium ★ Report layout review and refinement session A hands-on session with our team to review your report card layouts, refine grade boundaries, and resolve configuration issues before your window opens. ★ Available on FariaSupport Premium plan
Re-enrolments open. Is your pipeline ready before families receive the invite?
Re-enrolment season is the highest-stakes family communication moment of the year. A misconfigured notification, an outdated form, or a broken checklist item can silently block hundreds of families from completing re-enrolment without any of them telling you why. Most stalls happen before families open the invitation. A 30-minute audit before you launch prevents most of them.
- Guide Re-enrolment quickstart guide Step-by-step overview of the full workflow, including videos of each stage. Start here if you are setting this up for the first time or reviewing before launch.
- Help Centre OpenApply Help Centre Full documentation, how-to articles, and searchable guides. Not sure what services are available to support your re-enrolment needs? Review the OpenApply service overview (PDF).
- Premium ★ Peak season readiness session Your SEM arranges a Subject Matter Expert consultation for your re-enrolment setup before the window peaks. Forms, notifications and checklists covered. ★ Available on FariaSupport Premium plan
PTC bookings open to parents in days. Three things to check before you go live.
Parent-teacher conferences are one of the most visible things your school runs. When the booking window opens, parents move fast. Availability gaps where staff are marked free but are not. Booking rules that accidentally block certain year groups. Parents who cannot find the link. These are the most common issues and all are preventable with a configuration check the day before you go live.
- Documentation PTC and parents evening setup Full documentation for the PTC feature in SchoolsBuddy, including the PTC creation flow step by step.
- Guide Tips for Success in a Digital Age A practical guide for international schools navigating hybrid parent-teacher conferences. Covers setup, communication, and parent experience best practices.
- Help Centre SchoolsBuddy Help Centre Full documentation, how-to articles, and searchable guides. Not sure what services are available? Review the SchoolsBuddy service overview (PDF).
- Premium ★ PTC configuration review session A hands-on session with our team to review your PTC setup, availability rules, and parent-facing booking experience before your window opens. ★ Available on FariaSupport Premium plan
Before departments reflect on the year, clean the map.
End-of-year curriculum reviews are only as useful as the data underneath them. Duplicate units built across multiple coordinators over the years. Standards tagged inconsistently between subjects. Subject names that changed but were never updated everywhere. Running reflection sessions on messy data produces messy insights. A clean-up before departments start reviewing means the conversations that follow are grounded in reality and useful for the year ahead.
- Checklist Preparing Atlas for end of year Step-by-step instructions for System Administrators to complete after curriculum archiving. Covers all key tasks in the Admin tab to prepare your site for the year ahead.
- Help Centre Atlas Help Centre Full documentation, how-to articles, and searchable guides. Not sure what services are available? Review the Atlas service overview (PDF).
- Premium ★ Standards crosswalk as a service Our team runs the standards crosswalk work directly in your Atlas instance. Combined with custom standards entry and data clean-up, scoped and delivered by our services team. ★ Available on FariaSupport Premium plan
Staff are moving on. Is next year's team ready before Term 1?
Term 4 is when staff transitions become known. A coordinator finishing up. An admissions lead moving schools. A new head of curriculum starting in August. The institutional knowledge that walks out the door at the end of term is one of the most consistent challenges for international schools. Building onboarding resources now, before the gap, is always easier than rebuilding them in week one of a new year.
- Guide New staff onboarding guide How to onboard new coordinators, admissions leads, and admin staff. From self-serve resources to certification.
- Guide Back-to-school guide How to handle transitioning, data management, supporting staff, students and parents, and how to get ahead before the summer break.
- Training Book a virtual training session Record a session with your outgoing coordinator or onboard incoming staff on any product. 60 mins, recorded and shared with the school.
- Courses Self-paced certification courses Asynchronous certification pathways staff can complete in their own time, covering common product functionality. ★ Available on Standard and Premium plans