Our Global Support Impact
Faria Support operates across 11 time zones, ensuring our global schools get timely help whenever they need it. Here's a snapshot of our annual impact:
100,000+
Tickets handled annually
5,000 hrs
Training delivered
98% CSAT
Customer satisfaction
These metrics reflect our commitment to providing reliable, high-impact support to schools worldwide.
Meet the Team
Our support and services teams are organised by region and function. Download any of the team overviews below to learn who's behind your support experience — including names, roles and areas of expertise.
PDF
Asia-Pacific Regional Team
PDF
China Regional Team
PDF
EMEA Regional Team
PDF
Americas Regional Team
PDF
Leadership Team Overview
Questions about our team or support structure? Visit servicehub.faria.org or reach out via your support dashboard.
Downloads 5