A Faria implementation has three phases: success planning, system configuration and site build, then go-live technical training. After go-live, you are introduced to your School Experience Manager and our Global Support Team for ongoing help.
For school leaders and admins starting with a Faria platform. See what happens in each phase and find sample resources for each product.
| Phase | What happens |
|---|---|
| 1. Success planning | Agree goals, benchmarks, timelines and a roadmap |
| 2. System configuration and site build | Set up your platform to match your school |
| 3. Go live: technical training | Virtual training for admins and staff |
| After go-live | Ongoing support and services |
Phase 1: Success planning
Rolling out a new platform takes more than software. It needs a clear plan, internal alignment and milestones. We start with a planning session together to understand your school's context and priorities. In this session you:
- define your implementation goals
- identify success benchmarks and timelines
- plan internal messaging for staff
- build a roadmap for adoption and training
Sample resources
| Resource | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
|---|---|---|---|---|
| Success planning | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| Implementation overview | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| FAQ and technical requirements | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
Phase 2: System configuration and site build
We set up your Faria platform to reflect your school's structure, academic frameworks and user needs. Our team guides you through setup, from branding and permissions to academic templates and integrations. This includes:
- school logo and academic calendar
- user roles, staff lists and student groups
- curriculum frameworks, templates or settings
- assessment methods and data structure
- imports to migrate your existing data (where applicable)
Sample resources
| Resource | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
|---|---|---|---|---|
| Site configuration | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| Getting started videos and tips | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| Case studies | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
Phase 3: Go live! Technical training
Once your system is configured, we guide your team through hands-on virtual training so they can use it with confidence from day one. Extra professional development packages are available after launch.
- Admin training: platform controls, settings and user management
- Staff training: navigation, core workflows and day-to-day use
- Optional add-ons: reporting, parent portals, integrations or advanced modules
All training sessions are virtual and last about 1 hour each. Onsite options may be available, depending on availability.
Sample resources
| Resource | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
|---|---|---|---|---|
| Going live with your community | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| Role-based user tutorials | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
| What's new | Atlas | ManageBac+ | OpenApply | SchoolsBuddy |
After go-live: ongoing services
Once you are live, we continue to support you. You are introduced to your School Experience Manager and our Global Support Team, who help with changing needs, technical questions and long-term planning. Ongoing services include:
- curated resources and best-practice articles
- a self-service Help Centre and community events
- Essential, Standard and Premium Support options
- Professional Development offerings tailored to your staff
- Virtual Training and Professional Services
- technology integrations and advanced technical support
You're not just live, you're part of the family. At Faria, we believe in lasting partnerships. Going live is where your time as a member of our global school community begins.