Upgrade Your Experience with FariaSupport
How does FariaSupport work?
FariaSupport provides schools with tailored services across all Faria products – ManageBac, OpenApply, Atlas, SchoolsBuddy, and more.
From essential help to strategic partnership, our tiered annual support options are built to match your school’s needs.
Each plan offers a blend of self-serve tools, live support, and consulting hours. You can also purchase additional services as needed.
Support Plans Overview
Essential
Included in all subscriptions.
Reliable email support, help centre access, self-service how-to guides. For schools who just need the basics in a digital-first model.
Standard
Everything in Essential, plus round-the-clock support, staff certification and virtual enablement sessions. Gain access to basic data services and additional support channels.
Premium
Everything in Standard, plus priority responses and hands-on assistance, with unlimited training, PD coaching hours, full service catalogue and strategic success planning.
Frequently Asked Questions
- ✔️ Credit-based services
Spend services and enablement credits on what matters most to your team. - 🛒 À la carte options
Flexible access to training, data services and events. - 📊 Dashboard insights
Track support usage, remaining enablement sessions, and plan status.
Let’s find your fit
Tune In To Learn More!
Webinar: June 11th, 2025